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Terms & Conditions

  • 1. GENERAL
    • 1.1. These Terms and Conditions apply to all contracts entered into by Loren Taylor or lorentaylor.co.uk (which in these terms refers to Loren Taylor Limited registered address 58 Rushcombe Way, Wimborne, Dorset BH21 3QX, England).  Hereafter Loren Taylor, lorentaylor.co.uk and Loren Taylor Limited may be referred to as ‘we’ or ‘us’.  By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.
    • 1.2. These Terms and Conditions and any contracts into which you enter with Loren Taylor shall be governed by and construed in accordance with the laws of England and Wales.
    • 1.3. All products are subject to availability. We will inform you as soon as reasonably possible in the event that the goods you have ordered are    unavailable. In the event that the goods that you have ordered are unavailable a full refund will be offered.
  • 1. GENERAL +
    • 1.4. All prices are displayed on the website in UK sterling. Unless otherwise indicated these are inclusive of VAT. Payments can be made in either UK sterling via ‘google checkout’. We do not accept any liability for payments made via ‘google checkout’.
    • 1.5. Your statutory rights shall remain unaffected by these Terms and Conditions, and except in accordance with these Terms and Conditions all purchases are non-exchangeable, non-refundable and non-transferable. All prices and offers are subject to change.
    • 1.6 If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from that clause and the remaining Terms and Conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
    • 1.7. We shall not be liable to any person for any loss or damage whatsoever which may arise from the use of any of the information contained in any of the materials on this website. It is the responsibility of the user to read and understand the full set of Terms and Conditions. In using this site the user accepts that they have read, understood and accepted the full set of Terms and Conditions.
  • 2. CONTRACT FORMATION
    • The contract between yourself and Loren Taylor will only come into effect once you have received a ‘Confirmation of Order’ email accepting your order and confirming that we are able to send you the goods, the price and the estimated delivery date.  You must immediately check the details contained in the Confirmation of Order regarding the goods you have ordered. You are able to change your order up to the point at which you click “confirm” on the payment page.  We reserve the right to accept or reject any offer. All orders must be for personal or gift use only. Loren Taylor reserves the right to restrict multiple quantities of any item being shipped to any one customer or postal address.
  • 3. PRODUCT CONFORMITY
    • Loren Taylor has taken care to ensure that product description, details and appearance is represented on the website as close to possible to the actual product.  However, due to technical limitations and the nature of the natural leathers, and hand-made goods, variation in colour, texture and appearance is to be expected.
  • 4. DELIVERY
    • 4.1. Goods ordered by you will be dispatched as soon as possible after your order has been accepted by us to the postal address you have given in your order.  However, we cannot guarantee an exact delivery date and your goods may take longer to be dispatched if the goods you have ordered are not in stock at the time of placing your order.  Delivery to an address outside of the UK must be agreed by us ahead of an order being placed.
    • 4.2 Any postal charges payable for goods dispatched in the UK will be notified to you in the ‘confirmation of order’ email.  Deliveries outside of the UK may be subject to import taxes and additional charges for which you are solely responsible.
    • 4.3. Once we have received full payment for your order the title of the goods shall pass to you and the risk in any product ordered will pass to you upon dispatch of your order.
    • 4.4. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
  • 5. RETURNS & CANCELLATION POLICY
    • 5.1. Orders may be cancelled up until the product is dispatched. If the order is cancelled prior to dispatch the goods will not be sent and a full refund will be made to you.  Once the product has been dispatched by us please refer to our returns policy to return or exchange the product.
    • 5.2. A full refund or exchange on undamaged items within 14 days of it being received by you will be offered. Refunds will be made to the credit or debit card used to purchase the item(s) in accordance with these terms and conditions.  If you are returning an item because it is unsuitable or exchanging an item you will be fully liable for the postage paid when returning the item to us.  All items being returned or exchanged must be securely packaged to avoid damage in transit.  We shall not accept an item for refund if it has been damaged in transit or otherwise.  All goods shall remain your responsibility until we confirm receipt of them via email.
  • 6. COPY RIGHT
    • Loren Taylor reserves all rights, including copyright and database rights, to all images, designs and trademarks (registered or otherwise) and text contained on this website.  As such all content cannot be imitated or reproduced without explicit prior permission from Loren Taylor.
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The Leather

Leather is a natural material and variation in the texture and colour is to be expected and appreciated. Overtime and with use the leather will develop even further to reflect the life that you lead. Contact with water, heat, sharp objects, chemicals and corrosive substances should be avoided, as should excessive exposure to sunlight, as these may permanently alter the colour and or texture of the leather. To help increase the life of your leather product place it in the provided dustbag when not in use and store this in a dark dry place. If you decide to treat your leather or suede product with a 'protectant' we recommend that you test a small area first to ensure that there is no undesired results.

Arsel

Natural calf leather is gently tumbled with a generous quantity of selected oils to achieve a subtle grain, rich colour and gentle sheen.

Floater

Natural calf leather is rigorously tumbled with selected oils to obtain the large grain and distinct texture characteristic of Floater.

Nubuck

Natural calf leather is split and the top layer is processed using traditional methods to achieve the velvety surface characteristic of Nubuck.

Printed Vatos

Natural calf leather is heat printed to obtain this texturally and visually exciting finish that is reminiscent of stingray skin.

Vantis

Natural calf leather is treated with a traditional lacquering process to obtain a smooth glossy finish that will gently ripple with time and use.